Contact Us
If you would like more information about our services, please complete the contact form below and a member of our team will get back to you. Do not use this form for any inquiries about patient care or other sensitive / personal information.
Guidance for Inquiries Regarding Patient Care
All of the following must be true:
- You are an EMS clinician, and
- You provided direct care to the patient, and
- You provided patient care as part of your employment by an agency that does contract with UW for medical direction, and
- The purpose of your request is quality assurance.
Contact your agency’s Service Director or Medical Director directly.
OR
All of the following must be true:
- You are an EMS clinician, and
- You provided direct care to the patient, and
- You provided patient care as part of your employment by an agency that does not contract with UW for medical direction, and
- The purpose of your request is quality assurance, and
- Your patient was transported to UW Health.
We cannot assist with inquires for patients transported to other hospitals.
Our medical directors will NOT provide any information about patient care for any other purposes.
All other record requests must be made through the medical records department of the appropriate hospital (if seeking hospital records) or from the EMS agency directly (if seeking EMS records) with consent from the patient or their legally authorized surrogate decision-maker.
There are absolutely no exceptions.
